Wednesday, April 25, 2012
Read the story that Chris M sent my way
After checking out your website I had to tell you about my ongoing problem with Comcast. For the past two days I have been trying to get a cablecard in my TiVo box properly activated. There are some channels that say I am not authorized to view them even though they worked perfectly fine with my HD DVR from Comcast. After speaking and live chatting with at least 15 different people the issue is still not resolved. I keep getting different stories on what the issue is from there is something that needs to be changed on my account to numerous refresh signals that don't ever work to the most asinine question ever "Are you sure you installed it properly?" ( No, actually it is not installed properly that's why all my other channels work but just the handful decided I did something wrong and revolted) On top of all that they want $30 to send a technician to my place to see if he can correct the problem. When I explain to them I should not have to pay since it is an issue on their end not properly activating my cablecard since evrything was fine minutes before I hooked up my TiVo, they got nasty and starting yelling at me. If it wasn't for the fact I can't get DIRECTV where I live Comcast would have lost a customer today. I'm glad I had an outlet to vent. Thank You COMCASTSUCKSBALL!
DOWN WITH COMCAST!!
Posted by Admin at 2:30 PM