As I am sitting here waiting for the tech that was suppossed to be here between 8 and 10, I am getting really pissed. I think when he gets here I am going to have him just take their stupid modem and cancel my services. If I hadn't called an hour ago no one would of even showed up because he didn't know about the job but yet he called yesterday to confirm it. Go figure. They need to send all their customer service reps to a training course on how to be polite over the phone. I love how they just hang up on you or just dismiss what you are saying to them like it isn't important that the service you are paying for sucks!!! I miss Time Warner.
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