Monday, August 6, 2012

Yo Comcast, William just wants some service!





My wife and I have been trying to get service for over a month and a half. We have called the new customer number where the reps stated that our house was unserviceable. I talked to two different reps who said they would put in a case to look into it. Never heard back. My wife called twice and got the same response. She finally got the local number and went down to that office last Tuesday (talked with Beulah). Turns out the house, which is 6 years old, never had service. So she got a setup time for today (Tuesday) to get the service installed between 1 and 3. On Friday she got an email stating she needed to call the installation office which she did. She talked with Mary who again confirmed the install for today.

Today between 1 and 3, no one shows up. She called Comcast and talked with Stephanie who said we were supposed to do a self install. After explaining that we did not have cable running from the box in our lawn to our house, she passed us on to J. R. Turney (regional sales supervisor). My wife went through the whole story again and he apologized for the problem. He said he would take care of it and to call him back in an hour if she did not hear from him. So an hour later she calls and leaves a message. It is now 2.5 hours later and nothing.

She did get a call back today from one of the other reps she spoke to 3 weeks ago (Tanisha) who said our house was now serviceable. She also said that our install is set for July 15 (which is a Sunday?).

I work in the electric utility business and I would get fired for this type of performance. Frankly, the only reason we are going to Comcast is because our AT&T service is pitiful. It is extremely sad and disappointing that a person has to through all of this hassle just to become a customer.

68 comments:

  1. We apologize for the trouble. Please contact us and provide your account information as well as your best contact number. We would like to assist and ensure that your concerns are addressed.

    Mark Casem
    Comcast Corp.
    National Customer Operations
    We_can_help@cable.comcast.com

    ReplyDelete
    Replies
    1. I am sorry that our service reps were doing exactly what we trained them to do with troublemakers like you. Please contact me so I can ignore you and put you on hold instead. I am bored and need more people to torture with my monopolistic lack of regard for any of my obligations as a company that sends you a bill every month.

      We_will_ignore_you@cable.Comcast.con

      Delete
  2. ComcastCares my fucking asshole. It took me 15:23 just to load this page and I've been having internet troubles for the whole week. I called 10 customers reps and all of them said that it was either my fault that the connection is faulty and they always tried to sell out something to me which was unrelated to my issue. Fuck you Comcast whenever I get the chance I'm switching to Fios you fat pieces of shit. I would be critiquing you too highly if I called you fat because you're really scrawny ass fucking pussies (mostly indian or hispanic) that are either high-school dropouts or immigrants. Stop trying to sell out Comcast because it's not even a internet service provider, all you try to do is steal money from your customers. I already pay way too much to deal with this shit and I have the right as an American to take action! You steal my money and I'll prevent as many customers as I possibly can. I would like to assist and ensure that your nostalgia is reclaimed.

    The Comcast Fucker
    FC HQ
    National Fucking Comcast Operations
    FukComcastHQ@gmail.com

    ReplyDelete
  3. Comcast has horrible customer service. I ordered service in June & when I received my first bill it had the incorrect amount for bundle services. When I called I was told that the special promotion was not noted on my account. There was also $85 of installation charges for 1 TV & Internet. My On Demand never worked so I called after 2 months of trying to get it fixed & trying to get bill corrected. I did not receive a corrected bill do I did not return the cable box. They actually sent a technician to my house on a Sunday afternoon unbounded to pick it up. Comcast cares??

    ReplyDelete
  4. Just,..Fuck Comcast. Anyone reading this knows what I mean. It'd be easier to walk 7 miles to the library or an apartment complex to siphon wireless internet. -__-

    ReplyDelete
  5. I love calling comcast for "help" and having to listen to a commercial for some piece of shit pay-per-view that I would never watch, only to be disconnected after going thru several prompts. Of course when I call back, I GET TO HEAR THE SAME FUCKING COMMERCIAL AGAIN! Took me over 45 minutes to actually talk to a HUMAN BEING!!! Comcast, you truely suck. Looking into Verizon Wireless for service now - I can get everything through a little phone I can carry around with me, and when I want to, I can plug it into my TV to watch movies/TV shows, or plug it into my computer for internet service. How bad can it be? Can't be worse than Comcast.

    ReplyDelete
  6. Now days Business Phone Service come packed with a lot of features. You can basically customize your business phone service to fit your business needs. When you see the features, you will know how your current phone system is not good enough. I have been using hosted pbx from Telcan. With this business phone service, I can customize the welcome greeting, route calls to multiple numbers, even program what phone number to call at what time, have a professional voicemail, get my voicemail emailed and the list goes on. It is very easy to set up using wizard. Check out Business Phone Service

    ReplyDelete
  7. Comcast advwertises they have helpful people to help us easily move our Comcast service.They lie. We moved and called for help. No help. No service in our new area.They want us to pay. a cancellation penalty because they don't have service here

    ReplyDelete
  8. I lost internet on May 1st. I called the "customer service" number and they said they couldn't come out until Monday! So I tried contacting someone through the web chat. I got the same answer, Monday. At the point I'm very upset. So I proceed to tell this "customer service" representative that this was not acceptable he/she ended the chat! So now I'm livid. I get on Google and search and I come upon this website As I'm reading I see this email we_can_help@cable.Comcast.com. So I figured what the hell I'll email them and tell them what's going on. Within 2-3 hours I get a call from a nice woman who said she's looking into the problem and she will try to get a tech out today. Within the next hour or so a tech arrives and we have internet! The woman who called was very nice and not foreign. I would recommend emailing them if you have any issues!

    ReplyDelete
  9. I'm going through the same crap right now. I decided to trench myself because of the lousy service.

    ReplyDelete

  10. Agra Escorts Services

    Hey, I'm Sweeti your 19yrs doll from Agra Escorts Agency .Let me melt all of your stress away, with total relaxation in Cyko escorts agency and FUN!!

    Agra escorts service
    Agra escorts service
    Agra escort
    Escort in agra
    Agra independent escorts
    Agra call girls

    Contact me For Fun in Agra

    ReplyDelete
  11. Escorts Services in Mumbai welcomes you all. Myself Priya Sharma, 23 years old Female Escorts working for
    Escorts service in Mumbai. I have much experienced and I know each and everything that how to satisfy. Mumbai Escorts


    Female Escorts in Mumbai


    Mumbai Escorts Services


    Escorts in Mumbai


    Independent Escort in Mumbai

    ReplyDelete
  12. When I was in Bangalore I booked Bangalore Escorts. She has perfect body figure and I was totally
    satisfied with the services from Female Escorts Service in Bangalore. She has perfect body figure and
    gave the excellent service to me and satisfied me with the best services.

    ReplyDelete
  13. Hi, i am Zoya I live in Kolkata i am 23 years old girl i am very happy to say that this is very help full to me and I have many girls i really like this post thank you so much to shearing this post...
    Kolkata Zoya Escorts
    Kolkata Payal Escorts
    Kolkata Shanaya Escorts

    ReplyDelete
  14. Find The Perfect Escorts service in ajmer with independent call girls in ajmer. we provide best escorts girls in ajmer.

    Escorts Service in Ajmer

    ReplyDelete
  15. Free classifieds in india - Schloka. Post Free ads For Al over Cities of inida with Escorts And Call Girls category. and Find Here Perfect Escorts Girls Just one Click in all Over India With Schloka.

    Jaipur Escorts
    Mumbai Escorts
    Bengaluru Escorts
    Hyderabad Escorts
    Gulbarga Escorts
    Delhi Escorts

    ReplyDelete
  16. Enjoy with most Hot and sexi Escorts in Andheri East & Andheri West. Book our Andheri Call Girls and spent your quality time with our most sexy and naughty Andheri Escorts.

    Andheri Escorts Service

    ReplyDelete
  17. I Saw Your Website Carefully. Thanks For Create Such Kind of Informative Website. Your All Content Is Relevant To Your Subject. I Say Keep It Continue, Because Your Website And Subject Is Meaningful For The Users. I Have Recommended Your Website With My Friends Also.
    I Am Ritu Sharma. I Deal In Mumbai Escorts Service . I Am Very Hot And Sexy. I Have Five Years’ Experience. That’s why I Understand the Each Personal Needs of My Every Client. My Service Charge Is Low And Service Is Super. You Can Avail My VIP Escorts Service At Your Home Or In Hotel. I Am Comfortable To Provide Escorts Service In Local And Outside Also.
    Visit http://www.escortservicemumbai.net/ Call +91- 9OO4OO9481
    Visit The Links Below And Have A Look At My Various Mumbai Escort Services-
    Mumbai Escorts
    Mumbai Call Girls
    Juhu Escorts
    Andheri Escorts
    Bandra Escorts
    Mumbai Escorts In Vile Parle
    Mumbai Escorts In Colaba

    ReplyDelete
  18. I Am Thankful To You For Create Such Kind Of Informative Website. Really It Is Useful According Your Current Topic. I Suggest To Keep This Continue For Those People, Who Are Looking For Such Kind Of Niche. After See Your Niche I Have Recommended Your Website With My Friends Also.
    My name is Arpita Jain. I run my independent Mumbai Escorts Service. I am an independent Mumbai escort girl. My service charge is low according the current market price. My service is super, because I know very well the personal requirement of my each customer. I am comfortable to provide my Mumbai Escorts Service at your home or in Hotel. Visit- http://www.arpitajain.org/ Call- +91 9OO4458359
    Visit The Links Below And Have A Look At My Various Mumbai Escort Services-
    Mumbai Escorts Service

    Juhu Escorts
    Mumbai Call Girls
    Escort Service In Mumbai
    Andheri Escorts
    Bandra Escorts

    ReplyDelete
  19. I Saw Your Website Carefully. Thanks For Create Such Kind of Informative Website. Your All Content Is Relevant To Your Subject. I Say Keep It Continue, Because Your Website And Subject Is Meaningful For The Users. I Have Recommended Your Website With My Friends Also.
    I Am Ritu Sharma. I Run My Own High Class Escorts In Mumbai. I Am Very Hot And Sexy. I Have Five Years’ Experience In My Profession. That’s why I Understand the Each Personal Needs of My Every Client. My Service Charge Is Low And Service Is Super. You Can Avail My High Class Escorts Service At Your Home Or In Hotel. I Am Comfortable To Provide Service In Local And Outside Also. To Book My Service Call +91- 9OO4OO9481
    Visit http://www.escortservicemumbai.net/high-class-escorts-in-mumbai/

    Visit The Links Below And Have A Look At My Various Mumbai Escort Services-
    Mumbai Escorts
    High Class Escorts In Mumbai
    Mumbai Call Girls
    Juhu Escorts
    Andheri Escorts
    Mumbai Hot Escorts
    Mumbai Prostitutes


    ReplyDelete
  20. I Am Thankful To You For Create Such Kind Of Informative Website. Really It Is Useful According Your Current Topic. I Suggest To Keep This Continue For Those People, Who Are Looking For Such Kind Of Niche. After See Your Niche I Have Recommended Your Website With My Friends Also.
    My name is Arpita Jain. I run my independent Mumbai Escorts Service. I am an independent Mumbai escort girl. My service charge is low according the current market price. My service is super, because I know very well the personal requirement of my each customer. I am comfortable to provide my Mumbai Escorts Service at your home or in Hotel. Visit- http://www.arpitajain.org/ Call- +91 9OO4458359
    Visit The Links Below And Have A Look At My Various Mumbai Escort Services-
    Mumbai Escorts Service
    Juhu Escorts
    Mumbai Call Girls
    Escort Service In Mumbai
    Andheri Escorts
    Bandra Escorts

    ReplyDelete
  21. I Saw Your Website Carefully. Thanks For Create Such Kind of Informative Website. Your All Content Is Relevant To Your Subject. I Say Keep It Continue, Because Your Website And Subject Is Meaningful For The Users. I Have Recommended Your Website With My Friends Also.
    I Am Ritu Sharma. I Deal In Mumbai Escorts Service . I Am Very Hot And Sexy. I Have Five Years’ Experience. That’s why I Understand the Each Personal Needs of My Every Client. My Service Charge Is Low And Service Is Super. You Can Avail My VIP Escorts Service At Your Home Or In Hotel. I Am Comfortable To Provide Escorts Service In Local And Outside Also.
    Visit http://www.escortservicemumbai.net/ Call +91- 9OO4OO9481
    Visit The Links Below And Have A Look At My Various Mumbai Escort Services-
    Mumbai Escorts
    Mumbai Call Girls
    Juhu Escorts
    Andheri Escorts
    Bandra Escorts
    Mumbai Escorts In Vile Parle
    Mumbai Escorts In Colaba

    ReplyDelete
  22. I Am Thankful To You For Create Such Kind Of Informative Website. Really It Is Useful According Your Current Topic. I Suggest To Keep This Continue For Those People, Who Are Looking For Such Kind Of Niche. After See Your Niche I Have Recommended Your Website With My Friends Also.
    My name is Arpita Jain. I run my independent Mumbai Escorts Service. I am an independent Mumbai escort girl. My service charge is low according the current market price. My service is super, because I know very well the personal requirement of my each customer. I am comfortable to provide my Mumbai Escorts Service at your home or in Hotel. Visit- http://www.arpitajain.org/ Call- +91 9OO4458359
    Visit The Links Below And Have A Look At My Various Mumbai Escort Services-
    Mumbai Escorts Service
    Juhu Escorts
    Mumbai Call Girls
    Escort Service In Mumbai
    Andheri Escorts
    Bandra Escorts

    ReplyDelete
  23. Cheap Rates call Girl In Gurgaon, we offer the best escorts service in low rate with safety, we provide Female Call Girls with complete satisfaction. Girls Mobile Number In Gurgaon

    ReplyDelete