Thursday, January 8, 2009

Here is Lisa's story


For the past 3 days, a coax cable has been duct taped across the walkway to my house. On top of that, Comcast workers dug up a 5 foot by 6 inch section of my grass and didn't bother to put the grass back. I understand that they may need to do something like that as a temporary quick fix, but 3 days is my limit--especially when I'm trying to sell my house. Curb appeal down the drain.

I called Comcast this evening. They apparently have absolutely no record of any such work having occurred on my street in the past week! The customer service rep I spoke to said that someone will be out to bury the cable and replace my grass tomorrow morning. I certainly hope they show up and actually bury the cable this time.

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